Why it was recalled
The bike's protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.
What to do
Consumers should immediately stop using the Specialized Vado and Como IGH e-bikes and contact their nearest authorized Specialized retailer for a free installation of an updated protective chain/belt guard. Specialized Bicycle is contacting all known purchasers directly.
How to identify it
This recall involves Specialized Vado and Como IGH e-bikes with chain/belt guards. The recalled e-bikes have an internal gear hub (IGH) and no rear derailleur (gear shift). The Specialized Bicycle brand name is located on the bike frame and the bikes are offered in a variety of colors, including black, limestone, red, sand, sea foam, navy, purple, white, gray, raspberry, umber, dark gray and yellow. The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle's top tube. Recalled Specialized Bicycle Model Numbers COMO 3.0 IGH COMO 5.0 IGH UL VADO 3.0 IGH STEP THROUGH UL COMO 3.0 IGH UL COMO SL 4.0 VADO 3.0 IGH UL COMO 4.0 IGH COMO SL 5.0 VADO 5.0 IGH COMO 4.0 IGH UL VADO 3.0 IGH VADO 5.0 IGH ST COMO 5.0 IGH VADO 3.0 IGH ST VADO 5.0 IGH STEP THROUGH UL
Match the exact model, lot, serial or VIN against the official notice. This index is not the official notice.