Why it was recalled
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
What to do
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
How to identify it
This recall involves Inclinator residential elevators manufactured from 1979 through 2021. Models include: Winding Drum (450 - 1,000 lb.), Hydraulic Drive, Chain Drive, Traction Drive and Overhead Cable Drum. Serial numbers are located on the elevator controllers, stamped on the rails, or on the outside of the drum for Winding Drum units. The elevators are used in consumers' homes.
Match the exact model, lot, serial or VIN against the official notice. This index is not the official notice.