Why it was recalled
The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.
What to do
Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.
How to identify it
This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.
Match the exact model, lot, serial or VIN against the official notice. This index is not the official notice.