Why it was recalled
Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
What to do
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
How to identify it
This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.
Match the exact model, lot, serial or VIN against the official notice. This index is not the official notice.