Why it was recalled
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
What to do
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
How to identify it
This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Match the exact model, lot, serial or VIN against the official notice. This index is not the official notice.