Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
2021-12-15
Source: CPSC
Summary
This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.
What to do
- Remedy: Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
- Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.
Entities
Brands: Mast Work Handicraft Co. Ltd., of China, Pacific Cycle Inc., of Madison, Wisconsin, Cycling Sports Group, Inc., of Wilton, Connecticut
Hazards: The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.
Categories: Schwinn Tone Electric Scooters (e-scooters)