E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)
2022-12-15
Source: CPSC
Summary
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
What to do
- Remedy: Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
- Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.
Entities
Brands: Shenzhen Chirrey Technology Co., Ltd., of China, Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Hazards: The e-bike's battery pack can ignite, posing fire and burn hazards.
Categories: Gyroor C3 e-bikes